15 hours of continuing education approved for license renewal in TX, NM, OK, and BC-HIS
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Daniel J. Tibbs, Au.D.
 Education Coordinator
Widex
Friday Morning - June 4
An evidence-based practice requires professional dispensers to verify and validate their fittings. This presentation will explain how hearing aids can be verified and validated using existing clinical tools. Specifically, how to verify for optimal fitting, evaluate the actions of noise reduction and directional microphone, and trouble-shooting complaints from the patients will be addressed.
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Barry A. Freeman, Ph.D.
Senior Director of Education and Audiology
Starkey
Friday Morning - June 4
The patient journey initiates when trust is established between the dispenser and patient. Trust is critical to assure patients make correct decisions about their management. This presentation will discuss the process patient’s use in making decisions including price and practice anchors, the relationship between cost and value, and how decisions are skewed by emotions. A dispenser who understands that behaviors and the decision making process are predictable can apply this knowledge to enhance their practice success. Following this presentation, dispensers will be able to identify strategies that patients use in making decisions, Understand rules of pricing and price anchors that influence patient perceptions, and properly discuss the relationship between cost and value with patients. |
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Douglas L. Beck, Au.D.
Director of Professional Relations
Oticon
Friday Afternoon - June 4
As cognitive ability declines, auditory ability becomes increasingly important, and vice versa. This presentation explores the importance of seamless integration and co-dependence of top-down (cognitive) and bottom-up (sensory) information and systems to make sense of the world. Following a brief orientation on these topics, we will addresses specific and pragmatic interventions and solutions currently available to dispensers to maximize auditory sensory input to minimize cognitive effort. Specifically, the goal of this presentation will be to answer the question "What specific services and technologies can dispensers offer today to enhance listening success?" |
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Suzanne Lindsey-Henderson
Beltone Hearing Care Training
Friday Afternoon - June 4
This seminar covers the basics of Neurolinguistic Programming and explains the four key elements for success in improving communication with your patient. In this session, the importance of nonverbal communication, both as a sender and a receiver, is explored. Learn how to read the key aspects of a patient’s body language to gain commitment to better hearing and how to improve your communication skills to read your patient better. |
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Lucas Doyle
Avada Audiology and Hearing Care
Saturday Morning - June 5
This presentation, specifically designed for the THAA convention, will take an in-depth look at the issues that “really matter” to a patient and tools that allow your practice to build value into every appointment. Long-term care must be more than a slogan and participants will learn strategies for developing a professional hearing aid dispensing practice by reviewing critical components of the day-to-day work in a life-long relationship. Participants will learn the financial implications of this relationship and become familiar with recent studies that shed light on who your patients are and what they truly want from you as a health care provider. This session will explore how you meet patient expectations and earn a lasting reputation in your community by analyzing successful hearing care practices as well as other businesses outside of the industry. Today’s most profitable dispensing practices are moving away from simple transactions and providing meaningful hearing care. Attend this session and learn how to build a lifelong practice instead of just selling hearing aids for a living. |
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Gail L. Grant
Territory Manager
Phonak
Saturday Afternoon, June 5
Fitting hearing aids is no longer confined to the face-to-face interaction of patient and dispenser. New technology now allows the dispenser to seek fitting assistance with remote tools designed to enhance their fitting skills and improve patient care and service. This presentation will cover new technologies such as online fitting assistance, over-the-shoulder support, remote training, online ordering of hearing aids, self-paced programs, and e-learning capabilities. Attend this session and learn what is currently available and how to use it in your daily practice. |
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Ashley Fairleigh, M.S., CCC/SLP
Outreach Specialist South Texas
Cochlear
Saturday Afternoon, June 5
This presentation will provide answers to the most frequently asked questions a dispenser receives regarding cochlear hearing technology. The presentation explains how implantable hearing technology differs from traditional hearing aids, reviews basic candidacy information and performance outcomes, and dispels many common myths about these devices. Afterwards, dispensers will be able to make appropriate recommendations for patients with hearing loss who no longer benefit from hearing aids based on observations and patient audiograms. Participants will learn how cochlear implants and bone anchored auditory implants function and how to appropriately counsel patients on implantable hearing technology. Resources currently available to dispensers will also be discussed. |
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