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THAA October 2023 Live Webinar
Thursday, October 19, 2023, 12:00 PM - 1:00 PM CST
Category: THAA Live Webinars

How the Patient Care Coordinator (PCC) Creates Health, Effectiveness, and Joy in the Hearing Clinic with speaker Ron Ragsdale 

October 19, 2023

12:00 p.m.–1:00 p.m. CT

Live Webinar

Course Description:

The barrier to a high-performing PCC is usually not the PCC; it is the owner and/or clinician who often think too low about the role and functions of the PCC in a successful hearing clinic. This webinar is for owners and clinicians (PCCs are welcome, too). We will present an elevated role of the PCC in relation to Core Strategies, Service Model, Patient Retention, Clinical Excellence, and Organizational (Team) Health. A number of handouts and templates will be available during the webinar for participants to download and modify for use within your own clinic teams. 

Learning Objectives:

  • Review and rethink core strategies, service model, patient retention, clinical excellence, and organizational health.
  • Understand specific ways the PCC can be connected to strategies, model, retention, excellence, etc.
  • Receive training documents and templates for a local clinic and how to use them.

Speaker: Ron Ragsdale, President, Arete Partnerships

Register Here