THAA Live Webinar Series

THAA is proud to offer more continuing education opportunities in 2023, including a new series of live webinars that count toward in-person CE requirements with TDLR. These live webinars, available to THAA members and nonmembers, offer low-cost and timely, relevant learnings for licensed hearing instrument specialists. 

Registration for the April webinar is now open!

Optimizing Your Private Practice’s Billing Processes to Minimize Claim Denials (TX-110-23-014)

12:00 p.m.–1:00 p.m. CT, April 20, 2023

Speakers: Christy Farrar, Owner, Farrar Consulting; Lacey Ray, Medical Billing Specialist, Farrar Consulting

This webinar will discuss insurance claims filing, how to complete accurate medical records, ICD-10, CPT and HCPCS codes, and other best practices vital for hearing instrument specialists to create clean claims that are paid timely and efficiently.

This course is approved for 1 hour of continuing education credit for live in-person and live interactive webinar-internet by TDLR. 


  • Members: $15
  • Nonmembers: $30
Register Now


Ready to join THAA or renew your membership? You can join or renew as you register for the webinar.

Learning Objectives

  1. Learn how to complete accurate medical records.
  2. Discuss best practices for clean insurance claims.
  3. Learn about ICD-10, CPT and HCPCS Codes.

About the Speakers

Christy is the owner of Farrar Consulting and has been in the healthcare industry for over 25 years. Farrar Consulting provides managed care credentialing, contracting, and full-service medical billing to audiology and dispensing practices nationwide. She received her Bachelor of Science in Health Professions with a major in Health Care Administration from Texas State University. She began her career working in home health, where she hired and supervised a team of over 200 Certified Nurses' Aids and home health attendants throughout Central Texas, among other duties. Christy began her consulting career in 2010 and has successfully built multiple managed care networks for insurance plans across the nation. With a passion for assisting private practice owners, she began Farrar Consulting in April of 2014 and has successfully improved the managed care profile and financial bottom line of many medical practices throughout the nation, while easing their administrative burden and allowing them to focus on patient care. Christy lives in Richmond, Texas, with her husband Scott, and is the proud mom of Will, Allison, and Mack. She enjoys going to the beach, entertaining, gardening, and watching college football.

Lacey has worked in the healthcare field for the past 17 years in both insurance and provider’s offices in billing and revenue cycle management. She received her bachelor’s degree in Human Development and Family Studies from the University of Houston. As a Medical Billing Specialist for Farrar Consulting, she regularly educates providers by leading workshops on compliance and streamlining billing processes. Having an audiologist as a mom, Lacey grew up playing in sound booths, attending conferences, and “helping” at the office. As a result, Lacey knows the value of helping others and has a love for traveling.When she and her husband aren’t cooking together or on a road trip, she enjoys watching movies, going on walks, and crafting. Lacey lives outside of Austin, Texas, with her family and many pets.

Past Live Webinars

Strategies for Thriving in a Changed World: How to Use Patient Personas to Drive More Effective Marketing (TX-110-23-012)
Speaker: Michele Ahlman, President, HITEC/ClearSounds/ClearDigital Media
12:00 p.m.–1:00 p.m., February 16, 2023

In this session, we will learn how to create a patient persona and how to use this information for hearing instrument specialists to drive more effective marketing and improve the patient experience. Patient personas allow your organization to develop marketing campaigns that produce better results while saving your company money AND valuable time that could otherwise be spent on delighting existing patients. 

This course was approved for 1 hour of continuing education credit for live in-person and live interactive webinar-internet by TDLR. 

The February webinar recording is now available to THAA members in the THAA LMS.