Verifications, Satisfaction, and Sales: Advanced Thinking on the What, How, and Why of Verification Processes in the Hearing Clinic

12:00 p.m.–1:00 p.m. CT, July 14, 2023

Live Webinar

Course Description:

Participants will understand the many and varied ways we create Verification experiences to both confirm our clinical work and to create exceptional patient satisfaction. 

Covered Content Includes:

• Calibrated Verification Procedures, e.g., Sound Field Discrim in Quiet/Noise, Real Ear Measurement, QuickSIN, Frye Box, etc.
• Non-Calibrated Procedures, e.g., Live Voice Tests in Quiet/Noise, Recorded Speech in Quiet/Noise, Music Experiences, etc.
• Subjective Procedures, e.g., APHAB Profiles and Other Questionnaires
• The “What, How, and Why” of Each of the Above Procedures, i.e., Where They Fit in a Successfully Patient Journey

Approved for 1 hour of continuing education credit for live in-person and live interative webinar-internet by TDLR.

Speaker: Ron Ragsdale, President, Arete Partnerships

Speaker Bio: After a career in non-profit leadership and business development, Ron entered the hearing industry through his own hearing loss. Ron has served in large-scale retail operations as clinician, regional director, operations director, and director of training and development.

Since 2019 Ron has been helping clinicians and independent owners re-think their business, improve their operations, and win their markets while living into their highest values. Success, Healthy Team, and Make It Fun - that's what Ron brings to his clients and to THAA.